What a relief....

Sigh...

Thank God my APT (average processing time) had significantly improved for March.

For those who don't understand what APT is, don't worry. You'll know it soon enough when you work someday!

To put it in simpler terms, imagine when you to McDonalds 'drive-tru'. They have to make sure that you wouldn't wait too long from the time you order until when you got your food. Of course for some orders, it'll go beyond the slotted time. So they have to manage it by achieving certain percentage. Any lower than achieving the percentage APT would hamper their 'drive-tru' overall performance.

Well...in my line of work, i have to manage this among other things. For the first 2 months it was bad due to certain situation. I've told my superior that once those situation are resolved, my APT should rised again.

And i got to know this was achieved last month which was a surprise as i thought it'll only improve in April. My boss acknowledge this and my excuses was proven.

Alhamdulillah...